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Hologram Expansion News and a PDF for the Project Book

Hi everyone!

We have a bunch of good news to share! Let’s dive right in!

Hologram Cellular Expansion

Lots of good news here! All of the hardware design issues we were experiencing have been taken care of and the Hologram Cellular Expansion is currently in production! In the meantime, we’re working with our friends at Hologram to get all of the SIM cards ready to go. We expect to start shipping the Expansion to backers in one to two months!

We know it’s been a long wait and we want to thank you for your patience. We’ve learned that there’s lots of moving parts when collaborating on a hardware design, and we will be able to manage this process better in the future.

Project Book: Now Available as a PDF

We’ve heard what you’ve been saying, and we’ve made a PDF version of the Omega2 Project Book Vol. 1!

It’s available as a free download from the Onion online store, grab it here: https://onion.io/store/omega2-project-book-vol1/

Buying Onion Gear

The Onion Online Store now offers worldwide shipping! Get any Onion products you need right here!

We also have a many distributors worldwide, check out our list and get in touch with them!

Kickstarter News

Updates for backers of the Omega2 Kickstarter Campaign.

Kickstarter Shipping Update

We’re preparing a batch of 44 packages to be sent out over the course of the next 10 days. This will bring our total of shipped packages up to 14,813!!

There are currently 1,250 backers who have not yet completed their survey order form. Remember that we won’t be able to ship your package until your survey is complete!

The Survey

If you have not completed your survey order form, we will not be able to ship out your order. Take a look at our helpdesk solution about the survey to see if you fall into this category.

If you don’t know how to get to your survey, please make a ticket on our helpdesk and we’ll provide you with your unique survey URL.

Indiegogo News

Updates for backers of the Omega2 Indiegogo Campaign.

Indiegogo Shipping Update

Since the last Indiegogo campaign update on May 12th, we’ve shipped out just under 400 packages!

I Haven’t Received My Order Yet!

If you haven’t yet received your pledge, please check the status of your order at: https://onion.io/indiegogo/

The Survey Order Form

There are 1,806 backers who have not completed their survey order form. If you haven’t received your order at this point, you likely have not completed the survey. We will not be able to ship out your items until the survey is complete!

If you don’t know how to get to your survey, please make a ticket on our helpdesk and we’ll provide you with your unique survey URL.

Have Questions?

As mentioned, we have a listing of every Indiegogo order and it’s status at: https://onion.io/indiegogo/

If you have any questions about your order, please take a look at our helpdesk FAQ.

If you can’t find an answer to your questions, please let us know and we will make a solution to cover it. If your issue involves a unique situation, then feel free to create a ticket on the helpdesk.

 

That’s all for now, have an awesome weekend!

-Team Onion

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